Troubleshooting: Washing Machine Stuck on "Add a Garment" Message

Objective

This is a troubleshooting guide for fixing washing machines that are stuck on the "Add a Garment" message and won't continue their cycle.

Key Steps to Fix the Issue

1. Check the Door

   • Ensure the washer door is thoroughly closed.
   • A loose or improperly sealed door prevents the cycle from continuing.

2. Reset the Washer

   • Unplug the machine from the power outlet for 1–2 minutes.
   • Plug it back in to reset any temporary software glitches.

3. Check Water Supply

   • Verify that the water taps are turned on.
   • Inspect hoses for kinks or blockages that might prevent the washer from filling.

4. Wait a Few Seconds

   • On some models, the "Add a Garment" message will disappear automatically after a short time.

5. Inspect the Door Lock Sensor

   • A faulty door lock sensor can cause the issue.
   • If steps above don’t work, the sensor may need to be checked or replaced.

6. Seek Professional Help

   • If the problem persists, contact a certified technician to inspect the control board or sensors.

Tips

• The "Add a Garment" feature is common in modern washers like Whirlpool and Maytag.
• The message typically appears early in the wash cycle to allow users to add more clothes before the cycle is locked.

Additional Information

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