Privacy Policy for AIgo Notes

Last updated: 1/25/2025

Welcome to AIGONOTE! We highly value your privacy and data security. Before using AIGONOTE services, please read this Privacy Policy carefully to understand how we collect, use, share, and protect your information. If you do not agree with any terms of this policy, please do not use our services. If you have any questions or concerns, please contact us at services@aigonote.com.

What Information Do We Collect? In short, we collect personal information you provide, device and application usage data, and recording information you create or upload.

Personal Information You Provide

When you use our services, you may voluntarily provide certain personal information, such as:

• Name and email address when logging in with your Google or Apple account.
• Other account information you choose to provide.

Automatically Collected Information

• Device Data: Device type, operating system, device identifiers, IP address, network information.
• Application Usage Data: Characteristics of your interactions with the app, screens, usage time and duration, performance metrics.
• Log Data: Crash logs and error reports.
• Location Data: Approximate location based on your IP address or enabled coarse location services.
• Recording and Audio File Information

When you create recordings or upload audio files, we collect and process the following information to provide and improve our services:

• Audio Content Processing: We process audio content to provide transcription, analysis, and other functionalities.
• Metadata Collection: Duration of recordings, timestamps, file properties, etc.

How Do We Use Your Information? Briefly: We process your information to provide our core services, improve our products, ensure security, and comply with legal obligations.

What Legal Basis Do We Have for Processing Your Personal Information? We process your personal information based on lawful grounds that vary depending on your location and specific circumstances. These may include consent, contract performance, legal obligations, and legitimate interests.

If you are located in the European Union or the United Kingdom, this section applies to you.The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the lawful basis we rely on to process your personal information. Thus, we may process your personal information based on the following grounds:

• Consent: If you have given (i.e., consent) us authorization to use your personal information for specific purposes, we may process your information. You can withdraw your consent at any time.
• Legal Obligation: We may process your information when we believe it is necessary to fulfill our legal obligations, such as cooperating with law enforcement or regulatory authorities, exercising or defending our legal rights, or disclosing your information as evidence in litigation we are involved in.
• Vital Interests: We may process your information when we believe it is necessary to protect the vital interests of you or a third party, such as in situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

If you have granted us specific permission (i.e., explicit consent) to use your personal information for specific purposes, or where permission can be inferred (i.e., implied consent), we may process your information. You can withdraw your consent at any time.

In certain special cases, we may legally process your information without your consent according to applicable law, including, for example:

• If collecting information is clearly in the individual's interest and consent cannot be obtained promptly.
• For investigation and fraud detection and prevention.
• To fulfill certain business transactions.
• If the information is included in a witness statement and collecting information is necessary for assessing, processing, or settling insurance claims.
• To identify injured, ill, or deceased persons and communicate with their next of kin.
• If we have reasonable grounds to believe the individual has been, is, or may be a victim of financial abuse.
• If there is reason to expect that collecting and using information would compromise its availability or accuracy, and collecting information is reasonable for investigating a breach of an agreement or violation of the law of Canada or a province.
• If necessary to comply with a subpoena, arrest warrant, court order, or rules of court relating to the production of records.
• If the information is created by the individual in the course of their employment, business, or profession and collecting the information is consistent with the purposes for which the information was produced.
• If collecting is solely for journalistic, artistic, or literary purposes.
• If the information is publicly available as specified by regulations.

When and With Whom Do We Share Your Personal Information? We share your information with selected third-party service providers to facilitate our services and may share information in specific business circumstances. We may share your personal information under the following conditions:

1. Third-Party Service Providers: We share data with trusted partners to help perform fundamental business operations and provide our services. These include data storage, authentication and database services, audio transcription services, and support for chat functionality.
2. Platform-Specific Data Sharing: Some data may be shared with Apple and Google according to their policies for hosting and servicing our web applications and servers.
3. Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company during negotiations.
4. With Your Consent: Upon obtaining your consent, we may disclose your personal information for any other purpose.
5. Legal Obligations: We may disclose your information when legally required to comply with applicable law, government requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or subpoena.
6. Vital Interests and Legal Rights: If we believe it is necessary to act against activities that may violate our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities, or as evidence in litigation in which we are involved, we may disclose your information.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

What is Our Stance on Third-Party Websites? We are not responsible for the privacy practices or content of third-party websites. Be cautious when protecting your personal information while using third-party services.

Will Your Information Be Transferred Internationally? Our services are global, meaning your information may be transferred to, stored, and processed in locations outside your country/region. Our services are provided through a global server and partner network. Although our main servers are located in the United States, we may transfer, store, and process your information in facilities around the world, including but not limited to:

• United States
• European Union countries
• United Kingdom
• Canada
• Australia
• Japan

This global approach allows us to provide efficient and reliable services to users worldwide.

Data Protection for International Transfers:

1. We understand that data protection laws vary by country/region. When transferring data internationally, we implement robust safeguards to ensure your information is protected, no matter where it is located. These safeguards include:
2. Standard Contractual Clauses (SCC):
3. We use SCCs to transfer personal data from the EEA, UK, and Switzerland to countries/regions without adequacy decisions.
4. These legally binding clauses ensure that all recipients protect personal data according to EU data protection standards.

Binding Corporate Rules (BCR):

1. Our BCRs have been approved by data protection authorities in the EEA and the UK.
2. They provide a set of consistent rules for our corporate group's international data transfers.
3. Data Transfer Impact Assessments:

   We regularly assess the privacy laws and practices of the countries/regions where we transfer data. If the protection measures in a country/region are deemed inadequate, we implement additional safeguards.

4. Encryption and Security Measures: All international data transfers are protected with industry-standard encryption technology. We employ strict access controls and security protocols across our global infrastructure.

Your Rights Regarding International Transfers: No matter where you are located, you have the right to:

• Request information about the locations where your data is stored and processed.
• Oppose the international transfer of your data where legally permissible.
• Request that your data be stored in a specific country/region where feasible.

To exercise these rights or to learn more, please contact us at services@aigonote.com.

Compliance with Local Laws: We strive to comply with data protection and privacy laws in the jurisdictions where we operate. This includes but is not limited to:

• The General Data Protection Regulation (GDPR) of the European Union and the United Kingdom
• The California Consumer Privacy Act (CCPA) in the United States
• The Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada
• The Privacy Act of 1988 in Australia
• The Personal Information Protection Act (APPI) in Japan

If you are concerned about how your data is processed in your country/region, please contact us for more information.

Continuous Improvement: We regularly review and update our international data transfer practices to ensure continuous compliance with evolving global privacy standards and regulations. By using our services, you acknowledge and agree to the international transfer and processing of your information as described in this section. If you have any questions or concerns about international data transfers, please do not hesitate to contact us.

How Will We Retain Your Information? We retain your information only as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

How Do We Protect Your Information Security? We employ multi-layer security measures to protect your personal information, including data encryption, secure infrastructure, and access controls.

What Are Your Privacy Rights? You have the right to access, correct, delete your personal information, and withdraw consent to data processing. Specific rights may vary depending on your region.

Do Not Track Controls We currently do not respond to Do Not Track (DNT) signals.

Do California Residents Have Specific Privacy Rights? If you are a California resident, you have specific privacy rights under the CCPA.

Do We Update This Notice? We may update this Privacy Policy from time to time. We encourage you to review it regularly to stay informed about our latest privacy practices.

How Can You Contact Us Regarding This Notice? If you have any questions or concerns, please contact us at services@aigonote.com.

How Can You Review, Update, or Delete the Data We Collect? You can manage or delete your personal information by logging into your account settings or by sending an email toservices@aigonote.com.

Children's Privacy Our application is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it.

We are committed to processing your personal information transparently and respecting your privacy rights. Thank you for choosing AIGONOTE!