Quick Guide: Hard Reset for MA Brand Washing Machine

This guide summarizes how to perform a hard reset on your MA brand washing machine, including special steps for European models like PWM500-09CH.

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General Hard Reset Steps

1. Turn Off Machine

   • Ensure the washing machine is powered off.

2. Disconnect Power

   • Unplug from wall outlet OR
   • Switch off power from the breaker box.

3. Wait

   • Leave it unplugged for at least 1 minute.
   • Recommended: Wait 2–5 minutes to fully clear internal memory/electronics.

4. Reconnect Power

   • Plug the machine back in and turn it on.

5. Test Operation

   • For most models, this completes the reset.

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Additional Reset Step (If Problems Persist)

If the machine is still malfunctioning:

• Open and close the washing machine door six times in a row.
  • If unsuccessful, try opening/closing:
    • 8, 10, or up to 12 times.
  • This may trigger a reset command on certain MA models.

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Reset for European Model (e.g., PWM500-09CH)

1. Turn off and unplug the machine.
2. Wait a couple of minutes.
3. Plug it back in and power it on.
4. Press the power button quickly 6–10 times in succession.
   • Listen for a chime as the machine powers off again.
5. Turn it on once more to complete the reset.
   • This method can:
     • Reset the memory
     • Allow you to change the washing program
     • Fix issues like drum not rotating or water not draining

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Additional Tips

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Note: Always refer to your washing machine's manual for model-specific procedures.