How to Resolve BitLocker Blue Screen Issue on Windows

Introduction

This guide provides a solution for resolving the BitLocker blue screen issue on Windows when you cannot log in. It emphasizes the importance and methods of obtaining the BitLocker recovery key.

Key Steps to Resolve the Issue

1. Finding the BitLocker Recovery Key

• Online Microsoft Account:

  • Go to the official Microsoft website and log in with the account linked to your PC.
  • Check if your recovery key is saved there.
  • If found, enter the 48-digit recovery key on the BitLocker recovery screen to unlock the system.

• Offline Microsoft Account:

  • Check external storage or printouts for the recovery key.
  • Try to remember if you saved it on a USB drive, another PC, or printed it out. Search thoroughly before giving up.

2. Accessing Command Prompt

• Access the command prompt via the BitLocker screen:
  • Press the Escape key to enter BitLocker recovery mode.
  • Select 'Troubleshoot,' then 'Advanced Options,' and click on 'Command Prompt.'

3. Searching for the Recovery Key

• In Command Prompt, type notepad.exe to open Notepad.
• Click 'File' and then 'Open.' Navigate to the 'Users' document folder or any other folder where the key might be saved.
• If saved on a USB drive, plug it in, click on 'This PC,' and check the USB storage for a file like 'BitLocker recovery key.txt.'

4. Unlocking the Drive

• In Command Prompt, type the following to display drive information:

  manage-bde -status
  

• To unlock the drive, type:

  manage-bde -unlock C: -recoverypassword <Enter your recovery key>
  

  This begins the decryption process.

5. Disabling BitLocker

• To disable BitLocker, use the following command:

  manage-bde -off C:
  

  Alternatively, to disable BitLocker protectors, use:

  manage-bde -protectors -disable C:
  

6. Reinstall Windows (if the key is lost)

• If the recovery key cannot be found, the only option may be to reinstall Windows.
• This will erase everything on the drive, so ensure the key is 100% irretrievable before proceeding.
• Create a Windows portable USB to reinstall Windows. A separate tutorial is available for creating a portable USB.

Conclusion

This guide aims to provide a comprehensive solution to resolve BitLocker-related login issues. Follow each step carefully to retrieve and manage your BitLocker recovery key. If you face any difficulties, feel free to ask questions or refer to the tutorial link in the description.

Additional Advice

• Always back up your recovery key to multiple locations to avoid such issues in the future.
• Consider disabling BitLocker if you face repeated issues or are not using BitLocker for a valid security purpose.

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• For more tutorials, visit the channel linked in the description.