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How to Connect Xiaomi Smart Camera C500 Pro to Phone (Step-by-Step Guide)

BY u6dwl
July 28, 2025
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How to Connect Xiaomi Smart Camera C500 Pro to Xiaomi Home App

This guide provides step-by-step instructions for connecting your Xiaomi Smart Camera C500 Pro to the Xiaomi Home app.

Steps

  1. Install the Xiaomi Home App

    • For iPhone: Go to the App Store.
    • For Android: Go to Google Play Store.
    • Search for “Xiaomi Home.”
    • Download and install the app.
  2. Launch the App

    • Open the Xiaomi Home app.
    • Agree to the terms and conditions (tap agree twice).
  3. Set Up Your Account

    • Choose your country/region (should match your current location).
    • Create a Xiaomi account (if you don’t have one).
    • Check your email and enter the verification code sent to you.
    • After verification, you’ll access the home screen.
  4. Power the Camera

    • Plug the Xiaomi C500 Pro camera into a power outlet using the provided USB cable and adapter.
  5. Add the Camera in the App

    • Tap the plus (+) icon in the app’s top right corner.
    • Select “Add device.”
    • Allow location access if prompted.
    • Tap the search icon and search for “C500 Pro.”
    • When the camera appears, tap on it to begin setup.
  6. Reset the Camera (If Needed)

    • The app will ask if the device has been reset.
    • Press and hold the camera’s reset button for 7 seconds until the indicator light blinks orange.
    • Tap “device reset” in the app.
  7. Connect to Wi-Fi

    • Enter your Wi-Fi password.
    • Ensure your phone is on a 2.4 GHz Wi-Fi network (the camera doesn’t support 5 GHz).
    • The app will transmit the connection info to your camera.
    • You may hear a voice confirmation during this process.
  8. Confirmation & Final Setup

    • The camera's LED light will turn solid blue or white (depending on your model) upon successful connection.
    • You can now view live footage, adjust settings, set alerts, and more using the Xiaomi Home app on your phone.

Additional Notes

  • Make sure your phone is connected to a 2.4 GHz Wi-Fi network during setup.
  • If you encounter issues, ensure the camera is properly reset and the app has all necessary permissions.

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