How to Fix Redmi 9 Screen Turning Off During Calls

If your Redmi 9 screen turns off unexpectedly during calls, or if the display stays black and doesn’t turn back on when you move the phone away from your ear, this is likely due to the proximity sensor. Here’s a step-by-step guide to fix the issue:

Step-by-Step Solution

1. Open the Settings App

   • Unlock your Redmi 9 and access the Settings.

2. Scroll Down and Tap on "Apps"

   • Find "Apps" in the menu.

3. Select "System App Settings"

   • Tap to expand the system apps configurations.

4. Go to "Call Settings"

   • Find and open "Call Settings".

5. Choose "Incoming Call Settings"

   • Select this option for more call-related configurations.

6. Disable "Proximity Sensor"

   • Locate the "Proximity Sensor" option and turn it off.

Result

• Your screen will now stay active during calls.
• No more issues with the black screen when moving the phone away from your ear.

Additional Tip

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