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How to Use Microsoft Copilot Studio (Step-by-Step Tutorial)

Question 21

Why might you want to hand off or collaborate between different AI agents in Copilot Studio?

A.To create more complex workflows and divide responsibilities

B.For changing icons

C.To shorten responses

D.For switching languages

Question 1

What is Microsoft Copilot Studio primarily used for?

A.Editing videos automatically

B.Building AI agents to answer questions, automate tasks, and respond to emails

C.Designing websites

D.Creating online surveys

Question 2

Which type of Microsoft account do you need to use Copilot Studio?

A.Personal Microsoft account

B.Guest account

C.Microsoft work or school account

D.Any email address

Question 3

How do Copilot agents differ from ChatGPT?

A.Copilot agents are general-purpose AI

B.Copilot agents are specifically optimized for particular tasks

C.Copilot agents write code automatically

D.Copilot agents only work offline

Question 4

What is the main function of the 'Researcher' agent in Copilot Studio?

A.Summarizing trends in spreadsheet data

B.Answering mathematical questions

C.Analyzing documents and providing comprehensive breakdowns

D.Scheduling meetings

Question 5

What must you provide so your AI agent can answer customer questions accurately?

A.A list of phone numbers

B.A set of company documents or FAQs

C.A random set of emails

D.Only images

Question 6

Why is it suggested to review and adjust the agent's instructions during the Configure step?

A.To increase processing speed

B.To customize the agent’s behavior and tone

C.To enable image recognition

D.To link with external chat services

Question 7

What happens if the information in an uploaded FAQ file changes?

A.Copilot updates the knowledge base automatically

B.You must upload a new version of the file

C.The agent will send an alert

D.The old information is deleted

Question 8

What are 'Capabilities' in Copilot Studio?

A.Options for agent appearance

B.Features such as code interpreter or image generator

C.Email notification settings

D.Languages the agent supports

Question 9

What do suggested prompts do for users?

A.Prevent spam

B.Suggest questions users can ask the agent

C.Change the agent’s settings

D.Auto-publish the bot

Question 10

What can the 'Tools' section be used for in Copilot Studio?

A.Enhancing agent responses with actions, like sending emails

B.Changing the agent color theme

C.Replacing the knowledge base

D.Blocking users

Question 11

When configuring the Send an Email tool, what are the typical AI-filled fields?

A.Recipient (to), subject, and body

B.Language, timezone, attachments

C.Agent name, color, and logo

D.Knowledge source and login details

Question 12

What do 'triggers' enable your agent to do?

A.Run automatically based on events, like new emails arriving

B.Change its logo

C.Update knowledge sources instantly

D.Delete user queries

Question 13

What does the 'Activity Map' feature show you?

A.Agent’s financial cost

B.A chronological view of the steps the agent followed during a conversation

C.A list of all agent images

D.Agent's user permissions

Question 14

What can you do in the 'Channels' section of Copilot Studio?

A.Monitor agent analytics

B.Define where people can interact with your agent (Teams, SharePoint, Slack, etc.)

C.Upload new agent logos

D.Change response language

Question 15

How can you analyze how well your Copilot agent is performing?

A.Using the Analytics tab to see sessions, usage, and unanswered questions

B.Checking the user's phone

C.Reading every conversation manually

D.Reviewing agent color themes

Question 16

How is knowledge updated when a website or SharePoint file is used as a source, compared to an uploaded file?

A.Website/SharePoint always need manual updates

B.Uploaded files update automatically

C.Website/SharePoint sources are automatically kept up-to-date

D.Both require weekly manual uploads

Question 17

What is one benefit of agents providing citation links in answers?

A.To make the answers longer

B.To provide confidence in the returned information

C.To charge extra fees

D.To show advertisements

Question 18

Who can access your Copilot agent after you publish it and set sharing to 'Anyone'?

A.External users only

B.Only the creator

C.All users in your organization

D.Public internet users

Question 19

What is an example of a data source you can connect in the advanced Copilot Studio?

A.Only PDFs

B.Only Word documents

C.Salesforce, Dataverse, ServiceNow, and more

D.Local disk storage only

Question 20

What should you do if your analytics show that common questions are going unanswered?

A.Restart the agent

B.Add new content or update the knowledge base

C.Delete the agent

D.Reduce the number of prompts